THE COMPANY
High Quality - Fast Delivery
High Grade Solutions is an industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing services includes Data Conversion Services, Software Development Services, Customer Management Services, and Back Office Services for a diversified customer base. Our goal is to reduce client's operating expenses, increase Quality, and improve their customer's experience. Our results-driven reputation and proven business model makes High Grade Solutions the choice for BPO solutions.
THE VISION
Our vision is based on the core values of our commitment to integrity, commitment to teamwork, and our commitment to quality. The core purpose of our organization is to deliver quality customer-focused outsourcing services.
THE MISSION
Our mission is to be the leader in providing outsourced business processes. We build quality partnerships and use our operational expertise to create value for our customers, employees.
WHY US?
Sri LankaICT BPO Industry - Why Sri Lanka
With a highly skilled workforce and a cost-competitive business environment, Sri Lanka is emerging as a hidden gem for IT and business process outsourcing (BPO) and knowledge services outsourcing (KPO).
- Highly literate workforce
- Easily trainable & strong analytical skills
- Very low levels of attrition
- High linguistic adaptability
- Professional skills of staff in specified areas (Accountancy, Legal, Financial and Specialised management)
- ICT Agency to facilitate role of IT Industry
- Time Zone
- Good legal framework with Intellectual Property Act No. 27 of 2003 and Computer Crimes Bill passed by the House
- Developed & rapidly expanding telecom infrastructure (SEA-ME-WE4, 3G technology
- Low office rentals
- Attractive tax incentives from 3 -12 years based on employment
- Duty free concessions for imports
Why choose High Grade Solution?
- Efficiencies you gain from reliance on experienced teams
- More than 7 years in the business – making us a safe and trusted choice
- Our commitment to technology innovation and business process best practices
- As a private company with a sole owner, we move fast and decisively when our clients need us
- We are committed to meet our customer's requirements.
History
7+ years of experience!
The High Grade was incorporated in 2010 as a subsidiary of LPG Services (Pvt) Ltd and has been registered as a separate company in 2013 under the Business Names Act No. 4 of 1990.
High Grade Group
Now we have expanded our services as a group to provide best solutions for our customers.
- Web Solutions, BPO (Non-Voice): High Grade Solutions
- Software: Zero X One Private Limited.
- BPO: Highsoft Business Solutions (Pvt) Ltd.
- Real Estate: Tip-Top Real Estate
OUR VALUES
Our biggest asset is our Production Team and Technical Team
Our professionals' team drawn our experties knowledge and understanding of the industry principles and procedure in order to clearly define our goals and objectives. Each one of them having expertise to leading business in the IT at various levels
Integrity
Confidentiality and non-disclosure of information, keeping our promises, meeting our deadlines and standing by our commiments
Superior Performance Delivery
Experienced and insightful leadership oversees all projects, resulting in enhanced performance and thereby delivering excellent results to our valued customers
Continuous Learning
Continuous and consistent soft skills training and nurturing key competencies, thereby ensuring employee development and overall organizational growth.
Win Win
All company activities are carried out to ensure a win win outcome to our business partners, internal/external employees and customers